See also bank customer hotlines

Now I think most banks have some limitations in terms of service quality or convenience. Imperfection is normal. Fixation on “perfection” is unhealthy, unrealistic and breeds anger, frustration,,,

Below annoyances are half-ranked by severity.

— CIMB | server overload .. hopefully rare and /brief/
— SCB | automatic login suspension
Spent too much phone time? Suspension is unpredictable, uncontrollable.

— BOC | FAST | weekend downtime notice not so visible.
— HSBC | delink account | takes too long
Spent too much phone time? Hazard

— CIMB | FAST | scheduling limitations
— Citi | mobile auth too complicated
— HSBC | FAST | downtime unannounced
Also, hotline had limited knowledge of HSBC error code.

— HSBC | PLOC | account creation took 2M
— HSBC | PLOC | int compounding .. small cost to me